1. SHIPPING ?
We offer free shipping on all BE orders, other orders are required to pay an additional shipping fee.
Depending on your location, our shipping costs may vary.
All orders over € 500 enjoy free shipping.
2. TRACKING ?
As soon as your order has been received, you will be kept in the loop by our team about when it ships and how, taking local restrictions and policies into account. If you have a personal request, add it to the 'ORDER NOTES' when checking out or contact our team.
We always select the most reliable and safest way of delivering depending on your location.
3. RETURN & EXCHANGE ?
Our RETURN & EXCHANGE policy lasts 15 days. If 15 days have gone by since your purchase, we can’t offer you a refund or free exchange.
A. To be eligible for a return, your item(s) must be in impeccable condition. It must also include the original packaging. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. There are certain situations where only partial refunds are granted for returns: if items show clear wear & tear beyond a standard fit & verify routine.
B. To be eligible for an exchange, your item(s) must be in impeccable condition. It must also include the original packaging. You will be responsible for paying for your own shipping costs for returning your item.
1. Contact us with your order details at:
2. Use the shipping company of your preference
3. Ship your items in the original packaging (& your shipping receipt) to:
SCAPA BELGIUM NV
2930 Brasschaat, Belgium
Items exempt from being returned or exchanged: gift cards & some health and personal care items. Refunds will be effected within 15 days after arrival.
4. PAYMENTS ?
We currently accept Visa, MasterCard, American Express, Giropay, iDeal, EPS, CB, Bancontact, Maestro, KBC, Belfius, ING and Apple Pay with ultra-secure card handlers spike.com and mollie.com. You can also pay with PayPal or do a Direct Bank Deposit.
We ensure shopping at SCAPAWORLD.COM is as secure as shopping in store using a 128-bit SSL encrypted secure internet connection to protect your payment when you order in our flagship store. This encrypts and protects the data you send to us over the internet. You will see a padlock at the top of your browser when SSL is enabled. You can click on this to find out information about the SSL digital certificate registration.
5. QUESTIONS ?
Any questions? Please contact us directly here or use Instagram or FaceBook Messenger to talk directly to our team.
6. SIZES ?
Click here to see our sizing chart
7. POLICIES ?
Find all our policies together: